Android App Problem with just one book

Hi, Wondering if anyone can help with any possible solutions to problems I have with one book, I have issues in the Android app and also the Windows App, this is the book

The Haunted by Michaelbrent Collings
http://store.kobobooks.com/en-gb/boo...w&PageNumber=1

I am using the download directly from kobo (kepub), but also get the same problems if I download the ebub

Android: I can read the book fine, but the table of contents is not working correctly, each chapter is just labelled htmlxx (xx is a different number for each chapter)
Windows App: I cannot read the book on this device, it opens up to the first page and shows the cover, but I cannot advance past this page, trying to go to another page just gives me a constant loading message, strangely the TOC is fine here, but I when I select a chapter it just says loading and nothing happens, tried re downloading book and also re installing app with no difference

I did try contacting customer care about it to see if it could be checked, but after the first response asking for the book details (which I had already given) I lost hope with this route

Any thoughts
Cheers