Brand New Kobo Aura HD Not Going to Home Screen

I received my Aura HD today and did the setup with my computer. It was working and I eventually got to the home screen. At this point, I could see that the battery was at 96%. Then I pressed log out of account on the device menu which suddenly seemed to throw the device into reset/restore. I had to plug it into the computer again and it reinstalled everything. After removing the device, that is where the problem started.

It doesn't turn on or off, or whatever. The screen is white, so maybe it is on? I can't remember how it looked like out of the box. I've tried turning it off or pressing the reset button several times, but the little light near the top just flashes and goes away. The result of the reset just brings it back to the white screen. I've also tried doing the resets while plugging the device into an outlet or into the computer. If the light near the power button is off, does that mean the device is off? When you turn the device on, does the light stay on as well?

Also, my computer is no longer recognizing the device. Do I need to turn on the power after the restart or does it restart to a powered on state?

Any help is much appreciated. I spent hours syncing all of my books and now before every reading one, this happens. :[