Hello all,
I have a Kobo Touch N905B, which I believe is corrupted somehow. When I factory reset it, it works but when updating to the latest version via the Kobo Desktop App, it glitches up somehow - the update is successful, however, the software is extremely glitchy. Pressing the reset button takes me to a Language select screen, and when I press English, the device freezes until I reset it again. I cannot connect it to the computer like that, so it's completely unusable until factory reset.
I talked to support and they walked me through multiple factory resets, but unfortunately could not help me any further, as I still had the same problem.
Is it possible for someone to help me, possibly via a factory image? If so, it would be really appreciated if you could also send me a guide on how to use it.
Thanks for reading :)
I have a Kobo Touch N905B, which I believe is corrupted somehow. When I factory reset it, it works but when updating to the latest version via the Kobo Desktop App, it glitches up somehow - the update is successful, however, the software is extremely glitchy. Pressing the reset button takes me to a Language select screen, and when I press English, the device freezes until I reset it again. I cannot connect it to the computer like that, so it's completely unusable until factory reset.
I talked to support and they walked me through multiple factory resets, but unfortunately could not help me any further, as I still had the same problem.
Is it possible for someone to help me, possibly via a factory image? If so, it would be really appreciated if you could also send me a guide on how to use it.
Thanks for reading :)