I have no idea where to post this question about not being able to open epub book I bought from Google Play store in my ADE, so please move to appropriate forum.
Problem: I have ADE 2.0 running on Mac. I bought yesterday two books from Google Play.
I got .acsm files, tried to open the books and got the following error "Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR".
When I tried again to open same .acsm files I then got the error "Error getting License. License Server Communication Problem:E_ADEPT_INTERNAL".
I am getting these errors only for the last two books bought. All other books I bought from Google Play download normally, as well books I bought from Kobo. Also, I downloaded yesterday, after getting errors, never before rented book from Overdrive, it also downloaded and opened normally.
Following explanation from Adobe here http://helpx.adobe.com/digital-editi...-download.html I then de-authorized my ADE, deleted activation.dat file and re-authorized ADE.
However, the same error for only last two purchases remains, while all other books open normally.
I wrote to Google Play but they sent two canned responses and are obviously not reading my mails. I know I can get refund from the store, but I really want the books and Google Play price was the best I got. Plus, I now am not sure if I don't solve this issue, that I will ever again be able to buy from Google.
In the meantime, I managed to download both the books to Play Books app on iphone. But I don't know how to import them to ADE. I simply cannot read on my iphone, I need them for my Kindle :smack:
Does anybody have any advice on what I can do? Apart from not using Google 's store?
Problem: I have ADE 2.0 running on Mac. I bought yesterday two books from Google Play.
I got .acsm files, tried to open the books and got the following error "Error getting License. License Server Communication Problem:
E_LIC_LICENSE_SIGN_ERROR".
When I tried again to open same .acsm files I then got the error "Error getting License. License Server Communication Problem:E_ADEPT_INTERNAL".
I am getting these errors only for the last two books bought. All other books I bought from Google Play download normally, as well books I bought from Kobo. Also, I downloaded yesterday, after getting errors, never before rented book from Overdrive, it also downloaded and opened normally.
Following explanation from Adobe here http://helpx.adobe.com/digital-editi...-download.html I then de-authorized my ADE, deleted activation.dat file and re-authorized ADE.
However, the same error for only last two purchases remains, while all other books open normally.
I wrote to Google Play but they sent two canned responses and are obviously not reading my mails. I know I can get refund from the store, but I really want the books and Google Play price was the best I got. Plus, I now am not sure if I don't solve this issue, that I will ever again be able to buy from Google.
In the meantime, I managed to download both the books to Play Books app on iphone. But I don't know how to import them to ADE. I simply cannot read on my iphone, I need them for my Kindle :smack:
Does anybody have any advice on what I can do? Apart from not using Google 's store?