I received my Mini today, went through setup, and I'm having a strange problem with it. I put it on the same account as my Glo. After setup, I synced it and expected to see the books I'd already purchased ready to download. Instead, it said my library was empty. My shelves that have synced from my Glo all appeared on the Mini as expected. My books were listed under those shelves, but with a 'Buy Now' button instead. I did not have the option to download them.
So far, I've tried:
1. Signing out and back into my Kobo account on my Mini.
2. Deleting my KoboReader.sqlite and factory resetting.
3. Setting up via Kobo Desktop instead of wifi.
4. Manually loading books via Kobo Desktop.
Syncing with Kobo Desktop also doesn't get my books onto my Mini. If I try to load them one by one, I can send some of them to Mini, while some flash a very quick error message. I opened up the Kobo app on my phone, and the books that won't load on my Mini are fine there.
I factory reset my Glo a few days ago because I wanted to reload everything after doing some extensive work on my Calibre library. (Perhaps overkill to factory reset, but I wanted to start from scratch.) I had no problems with the books reloading on it.
Sideloading from Calibre works without a hitch. While I can sideload everything, including the books purchased from Kobo, I'm wondering if I should be concerned. This seems like something that would have to be a software issue or an account issue. Has anyone seen something like this, or should I ask Kobo what's going on? I few searches through Googles and the forums didn't seem to turn up anything this erratic.
Is this my "welcome to the wonderful world of Kobo, you're lucky the worst thing that happened before now is that you missed the smiling Kobo" moment?
So far, I've tried:
1. Signing out and back into my Kobo account on my Mini.
2. Deleting my KoboReader.sqlite and factory resetting.
3. Setting up via Kobo Desktop instead of wifi.
4. Manually loading books via Kobo Desktop.
Syncing with Kobo Desktop also doesn't get my books onto my Mini. If I try to load them one by one, I can send some of them to Mini, while some flash a very quick error message. I opened up the Kobo app on my phone, and the books that won't load on my Mini are fine there.
I factory reset my Glo a few days ago because I wanted to reload everything after doing some extensive work on my Calibre library. (Perhaps overkill to factory reset, but I wanted to start from scratch.) I had no problems with the books reloading on it.
Sideloading from Calibre works without a hitch. While I can sideload everything, including the books purchased from Kobo, I'm wondering if I should be concerned. This seems like something that would have to be a software issue or an account issue. Has anyone seen something like this, or should I ask Kobo what's going on? I few searches through Googles and the forums didn't seem to turn up anything this erratic.
Is this my "welcome to the wonderful world of Kobo, you're lucky the worst thing that happened before now is that you missed the smiling Kobo" moment?