I can't get my computer (windows 8) to recognize my Kobo when I plug it into the USB port. I don't get any messages or information at all that there is something plugged in....I have tried all the ports!! The KOBO will charge through the USB (so the cord works) when I do a factory reset on the KOBO but won't do anything other than that....The USB port works when I use it for my printer!! I have talked to KOBO and they weren't too helpful. Please help!!
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